Refund Policy

Thank you for choosing Taptify™. We appreciate your business and are committed to providing you with the best review management solutions. Our refund policy is designed to be transparent and fair, ensuring that your satisfaction is our top priority.

30-Day Money-Back Guarantee:

We are confident in the value and effectiveness of our Taptify™ services. To demonstrate our commitment to your satisfaction, we offer a 30-day money-back guarantee. If you are not completely satisfied with our service within the first 30 days of your subscription, we will promptly issue a refund of your investment, no questions asked.

30 Days money back is not valid on one time card purchases and metal card purchases as those cards are specifically designed for your brand name and it's not possible for us to re-use.

Eligibility for Refund:

To be eligible for a refund within the first 30 days, you must meet the following criteria:

You have subscribed to Taptify™ for less than 30 days.

Your request for a refund is made within 30 days of your initial subscription date.

You have not received a free card set as part of an annual plan or after one year of continuous subscription.

Refund Process:

To request a refund, please contact our customer support team at info@taptify.com. We will guide you through the refund process and ensure that your request is handled promptly. Refunds will be processed to the original payment method used for the subscription.

No Refund After 30 Days:

Refunds will not be issued for subscription cancellations made after the initial 30-day period. However, you can cancel your subscription at any time, and your access to Taptify™ services will continue until the end of your current billing cycle.

Card Loss or Damage:

We understand that accidents can happen. If your Taptify™ cards are lost or damaged, please contact our customer support team at [insert contact information]. We will assist you in promptly replacing the lost or damaged cards for a nominal fee, ensuring that you can continue to benefit from our review management services.

The replacement fee for lost or damaged cards is USD $10 per card, plus applicable shipping charges. Replacement cards will be sent to your registered address.

Shipping Terms:

Shipping for replacement cards will be carried out as follows:

Replacement cards will be shipped to the address provided during the replacement request.

Shipping fees may apply and will be communicated to you during the replacement process.

Taptify™ is not responsible for delays or issues caused by incorrect or incomplete shipping information provided by the customer.

Free Shipping Policy:

We are pleased to offer free shipping to eligible customers. Free shipping is available to customers in the countries listed in this LINK. Please note the following regarding our Free Shipping Policy:

Shipping Delays: While we strive to provide prompt shipping, please be aware that shipping delays may occur due to unforeseen circumstances, including customs inspections, adverse weather conditions, or other factors beyond our control. We appreciate your understanding in such situations.

Incorrect Address: It is important to ensure that the shipping address provided during your order is accurate and complete. Taptify™ is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information. Please review your shipping details carefully.

Customs Duties: For customers outside of Canada, customs duties or import taxes may apply upon receiving the shipment. These duties or taxes are the responsibility of the recipient and are not included in our shipping charges.

If you have any questions or need further assistance regarding card replacement, shipping terms, or our Free Shipping Policy, please don't hesitate to reach out to us. Your satisfaction and continued success with Taptify™ are our priorities.

Thank you for choosing Taptify™.